Privacy Policy

Effective Date: July 25, 2026

At BG Skincare, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

Information We Collect

We may collect the following types of information:

Personal information such as your name, email address, phone number, and shipping/billing address.
Payment information required to process your orders. (Payment details are securely processed by our payment service providers and are not stored on our servers.)
Order history and purchase details.
Information you provide when contacting customer support.
Technical information such as IP address, browser type, device information, and website usage through cookies and analytics tools.

How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you regarding your purchases.
Provide customer support.
Improve our website, products, and services.
Send promotional emails and special offers (only if you choose to receive them).
Prevent fraud and maintain website security.
Comply with legal obligations.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website performance. You can disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers that help us:

Process payments
Deliver orders
Provide customer support
Analyze website performance
Send marketing communications (with your consent)

These providers are required to keep your information secure and confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to use commercially acceptable methods to protect your information, no method of online transmission or electronic storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your personal data.
Withdraw consent for marketing communications.
Request a copy of the information we hold about you.

To exercise these rights, please contact us using the information below.

Email Marketing

If you subscribe to our newsletter, we may occasionally send updates, product launches, promotions, and skincare tips. You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways, shipping providers, and analytics tools. We are not responsible for the privacy practices or content of those third-party websites.

Children’s Privacy

Our products and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

BG Skincare

Email: support@bgskincare.ca

Website: www.bgskincare.ca